Adopting the scheduling model at Mega Alimentos

Mega Alimentos is a growing Mexican food and beverage company, with plant, sales, and forecasting teams that must coordinate to schedule production.

Decision-making relied on a spreadsheet operation that kept failing, and every failure eroded trust between areas: the plant, the sales team, and the people building the forecasts.

The result was that effort went into fixing data problems instead of the real planning problems.

With Aleph5's production scheduling model, the company could set aside the spreadsheet's operational problems and focus on what planning actually is: the market, competitors, and how to get more out of the tools it already has.

Training and support were part of the change: the specialists' close, human approach is what made the difficult feel easy for users.

The first benefit the client points to is not technical but organizational: communication between every area improved, and with it the trust that had been lost.

“Once they know the tool and we get the chance to set those problems aside, we focus on the problems that are really about planning: the market, the competitors, how we get more out of the tools we have in here.”

The client frames it as turning to the right specialist: just as you see a doctor when you feel unwell, or an accountant when the paperwork piles up, you turn to an expert in modeling and optimization when growth creates problems.

“We are convinced that when we have problems in our growth process, we turn to an expert — and that expert is Aleph5.”

Javier Hernández talks about his experience in the process of defining and implementing the production scheduling model for Mega Alimentos:

Javier Hernández, Mega Alimentos