Aleph5

Articles · June 5, 2019

The human factor in analytics practice

Descriptive and dynamic analytics demand different technical and human skills. Implementing an analytics practice goes beyond buying software and hiring profiles.

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In “The 2 phases of analytics” we described two analytical processes that are key to capturing the value of information. Both require different technical and human skills: in practice, the same person will not always be able to perform both types of analytics satisfactorily.

Profiles for descriptive and dynamic analytics

While descriptive (static) analytics demands a good dose of intuition, common sense, and command of mathematical and computational techniques, dynamic analytics relies more on order and discipline, business sense, an understanding of causality, and a focus on results.

Experience shows that the human profiles required for these activities are different: the data-scientist profile needed for descriptive analytics is not the most appropriate for dynamic analytics tasks, just as the functional collaborator — skilled at implementing operational solutions — is not the best fit for tasks demanding concentration on pattern search.

The importance of analyzing information properly

Many organizations recognize the importance of implementing their own analytics practice: they have the technology to handle large volumes of information and accept that proper analysis is necessary to generate benefits.

Implementing a business process of this kind requires not just a name for the department, but the methodology and understanding of the analytical processes.

Eduardo Cantú

Implementing this kind of business process goes beyond creating a new area, selecting and purchasing software, and hiring people. It requires a working methodology, well-defined objectives and goals, coordinated roles and responsibilities and — critically — an understanding of the two analytical processes that must operate in coordination.

Methodology and adoption

Aleph5 has developed the methodologies and processes to implement an effective, results-oriented organizational analytics practice. These methodologies, supported by the Sherlock platform, can be implemented in any type of organization, institutionalizing knowledge and reinforcing a culture of continuous improvement.

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